Fontana: How Fleets Can Show Truck Technicians Appreciation and Boost Retention

As featured in FleetOwner -IDEAXCHANGE– Gino Fontana, COO and EVP at Transervice Logistics Inc.

How Fleets Can Show Truck Technicians Appreciation and Boost Retention
By Gino Fontana, COO, Transervice

Celebrating technicians goes beyond one week—investing in tools, training, and recognition ensures fleets remain safe and efficient.

In his latest FleetOwner column, Transervice COO Gino Fontana reminds fleets that technician appreciation shouldn’t end with National Technician Appreciation Week. Technicians are strategic partners whose insights on vehicle health, components, and even driver behavior can directly impact safety, efficiency, and uptime.

Fontana encourages fleets to invest in the right tools, diagnostic technology, and ongoing training to empower technicians to perform at their best. He also stresses the value of clear career paths, certification incentives, and regular performance reviews to boost engagement and retention.

By treating technicians as professionals and recognizing their vital role year-round, fleets can strengthen operations and safety from the shop floor up.

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