Fontana: How To Review KPIs And Improve Operational Efficiency For The New Year

As featured in FleetOwner -IDEAXCHANGE– Gino Fontana, COO and EVP at Transervice Logistics Inc.

How To Review KPIs And Improve Operational Efficiency For The New Year

By Gino Fontana, COO, Transervice

As fleets turn the page on 2025, taking time to reflect can unlock meaningful gains in the year ahead.

In his latest FleetOwner column, Transervice COO Gino Fontana outlines how a thoughtful review of KPIs and year-end data can help fleets move beyond gut instinct and make smarter, more data-driven decisions. He encourages leaders to consolidate and analyze performance metrics, reassess whether current KPIs still align with business goals, and identify policy or process bottlenecks that hinder efficiency. Fontana also emphasizes evaluating existing technology—not chasing every new tool, but ensuring systems truly support operations—and engaging teams in start-stop-continue exercises to surface fresh ideas and sustain what’s working. His message: a disciplined look back is the foundation for a more efficient, successful New Year.

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