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Fontana: How Trucking Fleets Can Strengthen Customer Relationships During Economic Uncertainty
September 13, 2026
Transervice In The News – FleetOwner Magazine
Fontana: How Trucking Fleets Can Strengthen Customer Relationships During Economic Uncertainty
As featured in FleetOwner -IDEAXCHANGE– Gino Fontana, COO and EVP at Transervice Logistics Inc.
How trucking fleets can strengthen customer relationships during economic uncertainty
By Gino Fontana, COO, Transervice
In uncertain economic times, strong customer relationships become a fleet’s most valuable asset.
In his latest FleetOwner column, Transervice COO Gino Fontana explains why fleets can’t afford to sit on the sidelines when the economy tightens. Instead, he urges leaders to get back to basics—personally engaging with customers, listening to their evolving challenges, and adapting operations to better support their needs.
Fontana outlines how management-led customer visits, smarter maintenance and backhaul strategies, and a willingness to adjust schedules can reduce costs, ease customer pain points, and build lasting loyalty—even in a tough market.
👉 Read the full article on FleetOwner: Click Here